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Delighting Your Customers

ebook

Your relationship with your customers is probably one of the most important you'll ever have. No business can survive without them, but reaching customers in the first place is a big challenge for small companies. This book will help you do just that by offering invaluable advice on a range of key issues including: understanding your customers; hiring the right people; coping with complaints; adding a personal touch; and learning from your competitors.


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Series: Business on a Shoestring Publisher: A&C Black

Kindle Book

  • Release date: January 30, 2008

OverDrive Read

  • ISBN: 9781408102442
  • Release date: January 30, 2008

PDF ebook

  • ISBN: 9781408102442
  • File size: 2313 KB
  • Release date: January 30, 2008

Formats

Kindle Book
OverDrive Read
PDF ebook
Kindle restrictions

subjects

Business Nonfiction

Languages

English

Your relationship with your customers is probably one of the most important you'll ever have. No business can survive without them, but reaching customers in the first place is a big challenge for small companies. This book will help you do just that by offering invaluable advice on a range of key issues including: understanding your customers; hiring the right people; coping with complaints; adding a personal touch; and learning from your competitors.


Expand title description text